Tag Archives: Phishing

Who Do I Trust?

If you’re tired of hearing about scams, I get it. I am, too. But you might find this story interesting because of the coincidences and how good the attempt is! The perp gets an “A” for effort.

I have a personal Capital One credit card account. One thing I appreciate about it is that Capital One does an excellent job of spotting questionable transactions. I made a transaction last Saturday that was legitimate but a bit weird (because I split a dinner check, it looked like I had given a 300% tip). I received an email and text message from Capital One asking me if I did make it. The system worked. Quite well, actually.

Today I received another Fraud Alert that looked like it came from Capital One. At first, I thought it was related. The first clue that something was wrong is that it was addressed to me as the webmaster of the Maine State Grange Website. As far as I know, MSG doesn’t have an account, and if it did, I wouldn’t be the contact. But the appearance of the email was almost identical to the one I’d received questioning the huge tip. So, in one respect, it “made sense.”

But in some others, it didn’t. The email address it came from didn’t look right. The links to click didn’t look right. The button to click to sign into my account was huge and bright green. It lacks specifics. (The previous legitimate email included the amounts.) I could go on. The fact the emails arrived close together was sheer coincidence.

There’s been some interesting dialog about the lack of trust we are learning to live with, even though trust is an integral part of our humanity. It’s not limited to financial matters, although scams and phishing attempts are growing geometrically and increasingly sophisticated. What is happening to our society? Yes, it’s an interesting consideration.

But here’s a more important one. We don’t have to live in fear of being scammed.

When I learned to drive (communicate with) oxen this summer, the instructor reminded us that it’s crucial the oxen learn you aren’t trying to kill them. It’s a funny way of understanding that survival instincts are important, and not just for bovines. They are justifiably cautious creatures. We’re teaching them to manage their instincts.

Living in a complex and risk-filled society doesn’t mean we have to live in fear. We do have to be disciplined and learn to trust ourselves when attempts are made. Caution is not fear; it’s brilliant. Caution helps us manage our instincts. Human creatures should be good at it.

When I got that email, I admit, I was tempted to see where this little scam was going. I’m somewhat instinctively curious. Curiosity killed the cat, according to one saying. I suppressed my curiosity and instead, I reported it to Capital One. And now you know about it too. That knowledge should help you trust yourself.

Can You Follow This Logic?

I’ve recently been getting phone calls from the same unrecognized number 3-4 times daily–some well into the evening. I finally answered one out of sheer frustration. The caller pretended to be my friend, called me by name, and claimed he represented the C.D.C. Since the C.D.C. is not currently on my favorite organization’s list, that was not a move in his favor. If a phone call can be both annoying and funny, this one might qualify. I wish I had recorded it.

ME: I answered the phone only so you’d stop calling.

CDC: (After a hearty laugh) I’d like to ask you some questions.

ME: I’d like you to prove you’re actually from the CDC.

CDC: I can send you a text message.

ME: That won’t prove a thing. I want something in print.

CDC: Okay, if you’ll just give me your email address…

ME: Print means paper and ink. And I’m not giving you my email address.

CDC: I can do that. What’s your name and address?

ME: You must already have that; you’ve been calling me by name.

CDC: No, we only get phone numbers. I’ll need your address to mail you something.

ME: I’ve got a better idea. Put me on your do-not-call list.

CDC: I can do that.

ME: If you don’t, I’ll be reporting this number to the FTC. If you really are associated with the CDC, you’re still not exempt from federal law.

CDC: Okay, have a nice day.

I’ve wasted some time trying to figure this one out. First, if this was some sort of CDC survey, why was my specific input so crucial that he kept calling repeatedly? (Actually, it was obviously robo-dialed.) Second, assuming it was legitimate, was he that ignorant, or did he think I was? He’s going to prove he’s with the CDC by sending a text message from the number he’s calling from? He’s going to send printed information by email? How does that work?

Data has value. We need to be cautious about giving it away too quickly and easily. It makes sense to be a little cautious about who gets ours.

And just occasionally, it’s possible to enjoy the ride.

Real estate peeps beware!

If I posted every scam warning, I wouldn’t have time to do much else! Be cautious! Be suspicious! Be smart! Try not to scare easily!

Since I teach real estate licensing courses, I thought I should share a warning issued today by the Maine Office of Professional and Occupational Regulation. It appears, by the way, this may apply to anyone holding any Maine Professional or Occupational License.

Scammers are using a spoof phone number that looks like the Office of Professional and Occupational Regulation (OPOR) or the Department of Professional and Financial Regulation (DPFR). These scammers are contacting licensees in an effort to get licensees to share personal information. The scams are likely to vary but they include telling the licensees that the licensing board or other regulator has opened an investigation and their license has been suspended or revoked. The scammer then asks the licensee to share or verify personal information over the phone.

If you receive a suspicious call, you should not share any personal information over the phone or by email. Licensees who think they may be a victim of a scam or attempted fraud should contact the Consumer Protection Division of the Office of the Attorney General toll-free at 800-436-2131 (TTY 711) or online at:  maine.gov/ag/consumer/complaints/.