Tag Archives: writing

Emotionally Intelligent Communication

Here’s a short video (seven minutes) that demonstrates a couple of things… First, a currently “hot” presentation method called “Pecha-kucha.”

Second, and more importantly, the presentation offers some great examples of “emotionally intelligent signage.” Understand this is not just about signs, it’s about communication. It might even be about “emotionally intelligent teaching.” It’s definitely about how we can connect with those to whom we are sending a message.

Pecha-kucha presentation on emotionally intelligent signage from Daniel Pink on Vimeo.

How Do You Spell… and does it matter?

According to a recent warning from Techlicious, there’s a fairly slick scam being foisted on Amazon users. Except maybe it isn’t so slick if you’re paying attention. Here’s a sentence in the warning  from Techlicious that caught my eye:

For instance, one tell-tale sign of bogus emails is the presence of sloppy writing in the email — especially misspellings and grammar errors. However, not all scammers failed English 101, so some phishing emails actually do sound and look professional. So, looking for language anomalies may not be 100 percent reliable, but they are usually red flags.

That’s sound advice, but there’s one problem with it.

I maintain several blogs/websites that include contributions from others. I have come to the conclusion that many adults either do not know or do not pay attention to basic rules of grammar. Therefore, I do a fair amount of editing.  Yes, it makes me feel needed, but it also makes me feel sad. Why aren’t we more interested in the mechanics of writing and communication?

I don’t consider myself a “Grammar Nazi” — in fact, I believe there are times when one should ignore a fine point of grammar in the interest of good communication.  However, my high school English Teacher (Thank you, Mr. Russo.) often  said, “You can’t intentionally break the rules of grammar if you don’t know what they are.”  He often made this statement when students started whining because they didn’t see the point of learning the rules, keeping us focused on communication and the role those rules play. (We also learned that violating a rule of grammar unintentionally sometimes resulted in communicating something we did not intend to say.)

Well, technology gives us another reason to pay attention in English Class. An inability to recognize fundamental spelling errors and violations of grammatical rules increases the odds you will fall victim to a scam. 

Yes, in the larger sense it’s actually about paying attention to detail. I received a phishing email from “Capital1” instead of “Capital One.” In the scam reported by Techlicious, the request to “confirme” your order details is like waving a red flag.

I’m truly excited to report yet another reason to promote a knowledge of  “good” writing, including spelling. Aren’t you?

Season’s Greetings… the best is yet to come!

AVP Small


 

Dear clients and friends…

Another year has passed and with it arises the opportunity to reconnect! As most of you know, I try hard not to write the typical Christmas letter—just to share some updates and accomplishments over the past year.

The first thing most will notice is this comes to you on a new letterhead! You’ll recall last year I announced that while I’m still a licensed broker with Mallet Real Estate, I was no longer actively seeking clients. That is all still true, but I’ve also become a bit more focused. My former high school teacher and now good friend Tony has been asking me for years, “When are you going to listen to your calling?” While I’m not sure it’s a calling, I have determined it is time to admit that I am first and foremost an educator and author.

My time spent with the kids at school continues to be enlightening and entertaining! This past spring, I volunteered to use the resources of Abbot Village Press to publish our Elementary School Yearbook. We created a yearbook team of students to assist and ended up producing a quality product at an affordable price. No, I do not plan to become a yearbook publisher, although it looks like we’ll be doing this year’s as well.

I’ve believed for some time that there are some additional writing and publishing projects in my future. Unfortunately, some major course development work this year continues to keep several writing projects sidelined. Course development includes not only major revisions to several real estate courses but also some new courses both real-estate related and adult not.

One goal I achieved this year was completing my training with the National Alliance for Mental Illness (NAMI). I’m now fully gatekeeper trained and a Certified Mental Health First Aid Specialist for both youth and adults. This also means I am qualified to teach the Suicide Awareness and Prevention Training required by Maine Law (LD 609) of all school employees. What is most important to me personally is that I now have information and resources to offer kids and adults who find themselves in a difficult place.

One of the adult education programs I teach for frequently has asked for an “adult educator enrichment program.” The course will likely include some things about the way adults learn along with checklists to improve delivery of material in an adult setting. The program will probably use some material from the Substitute Teacher Course I teach (kids aren’t really that much different!) and my “Public Speaking for the Nervous and Frightened.”

But my best days are still the ones when the phone rings early in the morning and I’m needed at school. The kids haven’t run out of things to teach me. They may be small people, but they really do have big brains and it’s fun to look ahead and imagine a world run by these future leaders.

I’ll never forget the day “Johnny”—a fourth grader with a fifty-year-old outlook—stopped by my classroom after most of the kids had left. It seems he wanted to have a “mature” conversation on a wide variety of topics. At one point he informed me, “Pre-k and kindergarten were the best years of my life.” When I asked for further explanation, he added, “Because I really didn’t have to do much.” I decided not to suggest that the best years of his life might be yet to come but they probably wouldn’t be about “not doing much.”

Have a meaningful holiday and a new year filled with health, happiness, and prosperity. It’s a busy time of the year and you probably have a lot to do, but you can still make these the best years of your life!

All the best,

WB Signature