Category Archives: Communication

What Are You Plugged Into?

According to the Pew Research Center, about three in ten adults say they are “almost constantly” online. Teens spend up to nine hours a day watching or using screens. *

Those numbers don’t surprise me. What surprised me was that I hadn’t until recently discovered The Unplug Collaborative until recently and that March 3/4, 2023, is a National Day of Unplugging. An email from the CEO of US Cellular gets some of the credit. They have introduced “Phones Down for 5,” a challenge built around a simple action: taking a phone break for five days, five hours, or even just five minutes to reset the relationship we have with our devices.

That’s not an unreasonable challenge, although I know a few folks who would suffer anxiety if they couldn’t look at their phone for five minutes!

And there are good reasons to do it. Note that this isn’t a call to reject technology. It is a call to manage it. If you do some research (using technology, ironically), you’ll find some references to “digital detoxing” and “media fasting.” I liked one suggestion that we “put down our phones and listen to nature.” But we might also put down our phones and listen to our friends and our children.

If you’re more concerned with scrolling through Facebook than paying attention to the people right in front of you, it may be time to unplug. Even if you only commit to one hour per day.

The collaborative has over 200 unplugging ideas. One I particularly liked was creating a smartphone “napsack.” It’s a small drawstring bag that you can put your phone in. The idea behind it is that you give your smartphone a nap while you become more awake and alive.

Technology has the potential to bring us together, but it also can separate us. One story I read while researching this post was written by a young girl who lives in New York City. She described the change she experienced when she took her earbuds out and put her phone away while walking on the streets of the city. It started with some smiles and she’s now running a non-profit organization called Knock Knock, Give a Sock. In her Instagram Post, she says, “When I unplug, I’m able to give a smile.”

Maybe it’s time to unplug from the Internet and plug into those around us.

*Unplug Collaborative (n.d.). Why Unplugging Matters. Global Day of Unplugging 2023. Retrieved February 25, 2023, from https://www.unplugcollaborative.org/why-unplugging-matters

Working on it…

We have a bit of a mess to deal with! Our recent technological disaster left us with both a mess and an opportunity.

We’re focusing on the opportunity and asking you to tolerate the mess while we design and build a “new” website. If you are here looking for something specific and can’t find it, let me know.

Some exciting changes are coming… for those who believe in karma, perhaps all this was meant to be! This won’t be one big change–it looks like there may be at least three major aspects to the site–they may appear gradually over the next few months. Stay tuned, the best is yet to come!

National Suicide Prevention Lifeline

On July 16, 2022, the National Suicide Prevention Lifeline (1-800-273-8255) transitioned to an easy-to-remember, 3-digit number (988).

The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) offers 24/7 call, text and chat access to trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support.

The original number will continue to work. 988 is built off of that 10-digit number. Using either number will get people to the same services. In the end, 988 is an easier-to-remember way to access a strengthened and expanded network of crisis call centers.

In Maine, calls to the National Suicide Prevention Lifeline have been routed to the existing Maine Crisis Line since 2018. With Saturday’s launch of 988, the process remains the same — only the number is changing.

The Maine Crisis Line will continue to answer calls, texts and chats to the current 10-digit number (1-888-568-1112) and calls to the National Suicide Prevention Lifeline number (1-800-273-TALK), as well as answering calls to the 988 Line. Texts and chats to 988 continue to be handled by the national Lifeline support center.  Regardless of which number individuals dial, calls are answered 24/7 with free, confidential help and support for non-English speaking and deaf or hard-of-hearing callers.

ARRGH! Have you emailed me recently?

The situation was resolved late last night! I ended up dealing with two Microsoft engineers and both were amazing. I learned that engineers are “teams based on knowledge specialty.” Apparently, the first team I needed has a two-three day backlog. The second team I needed responded in less than an hour.

For the past 24 hours, I have had no access to email–both sending and receiving. For that matter, I’ve had limited access to much of my contact information and calendar.

Thank you, Microsoft for not being concerned. (That’s another story… I’ve been working on it but can’t find anyone at Microsoft who says anything other than “an engineer will call you.” (They don’t.) “It could take up to thirty-six hours.”

Anyway, if you are trying to get in touch, please call or text 207 343-1842. If I don’t reply right away it’s because I’m having another fruitless but lengthy conversation with someone at Microsoft. You can also try leaving a message on Facebook–I’m trying to check in there more often than usual.

That’s NOT Who You Are!

One honor I’m awarded annually is to serve as a judge in the Maine 4-H State Public Speaking Contest. Several years ago, I was wandering the hall during a break when I noticed a future presenter standing with her dad. Since it’s a friendly group, I greeted her and asked how she was. Her reply included, “I’m very nervous.”

I said, “No, you’re not.”

She countered, “Oh yes, I am. I’m REALLY nervous.”

I asked her name and then stated, “You are not nervous. You are Lisa. You are feeling nervous.” I’d distracted her, so she appeared less nervous and more curious. We had a brief conversation about the difference between who we are and what we are feeling and experiencing. I asked her if she had ever been sick. She confessed she had. “Well, again, you weren’t sick. You were Lisa. Lisa was feeling sick.” We practiced some other examples. “I’m Lisa. I’m feeling sad.”

She and her dad (who was really enjoying the conversation) caught the subtle difference in language. I closed it by summarizing, “So you are feeling nervous. When you give your presentation, remember that you are Lisa. You have worked hard and are prepared. Be Lisa who is prepared. It is okay to feel nervous but don’t let it interfere with who you really are. Feelings are energy. Be you and make that energy work for you.”

Unfortunately, I did not get to see her present—the luck of the draw, I suppose. One great thing about this contest is that judges are encouraged to give “feedback” to participants, so I didn’t break any rules even if I had judged her presentation. (Notice I would have judged her presentation. I would not have judged her.)

This year, I got to witness another example with a participant I was judging. She was better than good. Her presentation was actually about presenting—a creative touch. At the end, she started crying. She, of course, apologized and explained how much learning meant to her and how fortunate she was to have supporters and mentors.

In my judge’s feedback, I complimented her passion and admitted I nearly cried with her—that says much about the quality of her presentation. Her tears were not who she was, but they were a concrete and visible demonstration of how she felt.

This is not just about public speaking. It’s about communication. I recently had a heated discussion with a life-long friend. Fortunately, we were able to pause long enough to remember who we were and acknowledge how we were feeling. Then we were able to move past the anger back to who we were.

I offer you the same challenge I offered these two young adults. Remember who you are. Don’t forget that what you may be feeling isn’t who you are. And, as a bit of a bonus, when you “get” that, you realize that you need not be the victim of your emotions.

You might also create a bit of a game out of it. When you first see someone and ask them how they are, listen to the answer. They will tell you how they feel. “I’m really… tired, frustrated, happy…” You can reply, “I didn’t ask who you are. I know you are (name). But I understand you are feeling… tired, frustrated, happy…” (Be gentle, be nice, keep a smile on your face and in your voice.)

Be prepared for some interesting conversation about the difference between communicating who we are and how we feel.